Having looked at endless options in many shapes and sizes, the Orbea offered an unobtrusive power option with similar geometry to my wife's exiting bikes, finish and equipment faultless and swung the decision. Our face to face visit in the well equipped facility in Farnham was well worth the visit with Ben able to answer many questions and share his experience and knowledge of the Orbea brand/ethos and the bike we had chosen - hopefully one day we'll cycle over and visit the factory!! Wife is very happy with initial 2 rides and as many will know a Happy Wife = Happy Life
After a couple of weeks of having my eye on a emtb on the Halfords website I decided to take a risk & purchase a e-bike.
After being messed around by the Halfords website, with it not letting me pay I spoke to a advisor eventually, to be told that particular e-mtb wasn’t available, and that they haven’t received any from the manufacturer yet, with no idea when they would arrive.
So quite annoyed at this I searched the internet, where I came across e-bikeshop.co.uk website, an that’s where my online e-bike experience really changed for the better.
I found a e-mtb I really liked, the Haibike AllTrack 6, the website informed me it was in stock and available so I purchased it.
The communication from the e-bike shop from the start of my purchase to it being collected by the carrier was excellent, as was the setup instructions once the bike was received.
The bike itself is everything I could of hoped for, looks good, handles really well on the road, not took it off road yet, only had it 5 days, but I’m sure with what I’ve experienced so far it will be amazing!!
Excellent purchase experience start to finish from the staff at E-bikeshop.co.uk, very professional and efficient, with fantastic after care. Couldn't be happier and would certainly recommend/ will be buying another bike from them in the near future.
First time ordering an elextric bike. So had no idea what I was asking for, needed etc. Ben was outstanding from start to finish. He explained to me what things were, and offered lot of advice. Kept me upto date with shipping and also stated that if I need any help with the set up etc, they were available to do so.
I'm so impressed with them that I will be purchasing another 1 or 2 with them in 2025.
Wouldn't go anywhere else
Inadequate instructions. Muc off shown in video being sprayed on all surfaces of the bike, and washed off. Video doesn’t cover subsequent stages. MO94 disperses moisture and lubricates - but must not be used on braking and tyres.
Does it line the drive chain? Does Wet Lune need to be applied?
The lockring and new O ring fitted without any issues. The torque tightening figures stamped into the lockring (25-30Nm) are incorrect. Be aware Bosch amended the torque to 40-45Nm to prevent it coming loose.
No worries about very hilly terrain draining the assist. Being picky, a little more speed say 18 mph would be good —you can pedal without an assist at 24mph but not with an assist—sadly the law is the law!!!!
I can't get enough of this bike. Cycling it without the motor feels great but turning it on I feel unstoppable. I've been places on it I wouldn't dare on my old bike and that's a good bike. The e bike shop were also flawless I would absolutely recommend👌
This bike rack is well worth the money and would recommend. It fits my very large electric bike and my wife’s smaller one with ease. The fixings are an excellent idea compared to the one we had before. They pull up to fit the bikes anywhere. Takes no time at all to fit the bikes on. Would highly recommend.
Lovely bike, really nimble and more like a non electric MTB than my previous heavy E MTB
especially when I ran out of power on the maiden voyage ( schoolboy error, not fully charging before setting out )
Was happily surprised how easy it was to ride without assistance, but will definitely fully charge in the future !
Great entry-level mountain bike can’t fought it excellent service by E bike shop, Bike arrived with slight damage but they replaced the damaged part no hassle.
Part arrived by DHL next day. Great support from the team that provided the link to the part. In the end due to the very tight routing of cables within the frame I decided to leave it to the experts and took the bike and cable to be fitted by the e-bikeshop which was again a positive experience and issue fixed.
Good quality product that arrived quickly
First time on a non mechanical bike
Was reluctant to change to an e bike as I felt I was admitting defeat
I was totally wrong it is a great assistance when needed
Concerned the engine is louder than expected and compared to other cube reaction 625 friends have.
This bike has changed my life. I want to ride it everyday and they say that electric bikes are cheating, the only thing this bike cheats is my early demise 😁
Wheeeeeeee, this Haibike Adventur FS9 is awesome ! Many thanks e-bikeshop for an amazing bike and service.
The cube Kathmandu is a great bike, on the heavy side, but with the Bosch motor a breeze to ride. The battery is massive and can look after you, on Turbo, for about 60 miles, obviously much longer on the lower settings. The bike is ergonomically comfortable as well, so no strain on your wrists, back and neck. For me, a great bike, but the weight might be an issue when loaded onto a bike rack, so check before buying.
So far so good. Would 5 star it 6 months down the line if it still works the same.