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Reviews: What our customers say about us

E-Bikeshop Reviews:
What Our Customers Say

Based on 2036 reviews
94%
(1914)
5%
(96)
1%
(16)
0%
(3)
0%
(7)

Cube ACID Kickstand FM, Black

Very happy customer.

I had an extensive discussion with Ben who identified the perfect bike for me matching my requirements to the bike. Fred gave me an expert handover and after sales advice. 5 Stars for the service. 5 Stars for the bike.

Great service

Really good discussion with Ben, to pick the right bike for me. Prepared perfectly and really enjoying the bike.

Uphill's Just Became Fun

This is my first eMTB and the difference is night and day. The Wild M-Team has completely changed the way I ride, suddenly uphill sections are fun instead of a grind, and I’m riding way more types of terrain than before. The bike feels solid, smooth, and confidence-inspiring both climbing and descending. For a first eMTB experience, I couldn’t have asked for better.
E-Bikeshop were great, I got my bike wrapped before shipping out to me, the team kept me updated the whole journey and when returned to them shipped next day delivery!

Dose what it’s supposed to

Dose what it’s supposed to

Bike

Good bike

Really good bike for the price

Really comfortable easy ride,

Top Class Service

It was tricky finding a small road ebike that didn't look too much like an ebike for my wife. Ordered this from Ebikeshop, got it next day all well packed and ready for the small amount of assembly required. My wife is absolutely delighted with the bike and the service.

Great bike, and amazing customer service!

Bike arrived very quickly after order was processed. Very understanding and helpful team to guide me through my first cyclescheme purchase. My second bike from these guys and if, I get another bike, I'm sure I'll be coming back.

Thank you very much to all the team!

D
Orbea Rise M-LTD Carbon
David Stephenson
Great Machine!!

Really fast delivery of this superb lightweight MTB. Thanks very much

Just protects the connects it does fill the space when the battery is out

Sensor

Got it today and fitted and works great and thankyou .

Bike cover

Easy to put on and looks good quality.

Poorly machined threads

Delivered next day as promised. I ordered these short cranks 150 mm to make it easier for me to pedal after a total knee replacement. I used a
Park Tool CCP-4.4 Crank Puller...to remove the original cranks both of which came off easily I fitted the right hand one including the pedal with no problem. I also fitted the left hand crank with no trouble the left hand pedal wouldn’t start ( yes I know it’s left hand thread) so I decided to remove the crank again the special tool wouldn’t engage in the thread tried many time by hand so decided to leave crank attached I then screwed pedal into crank from the inside by hand and then used spanner to screw it fully in in then removed it and refitted with no problem to the outside. On inspection of the the thread which accommodate the special tool I found them to be very roughly machined I checked the other side as well and found this to be the same as well. Whilst every thing is now fitted ok and I am happy that I am now cycling again I am in a position that if I ever need to I won’t be able to remove the cranks again

Didn’t fit

Despite listing as being to fit the CX Performance line this cover doesn’t fit

Bosch Chainring Spider (Boost) Gen 4 Performance CX

It all seems fine could not ask for a better service

Great cable

Good quality cable. Not for my unit tho.
This is not for Bosch performance CX gen5.
Didn't know any better when purchasing.

I bought it for my son and he seems happy with it

MY 25 Plug Cover

This appears a perfect fit.
Disappointed the original fell off

Haibike Bottle cage mount

A bit fiddly to get it to fit properly and a pain having to cut the rubber seal to fit around the cage, would be much better to have the standard bottle mount fixings in my opinion.

Truflo

Quick delivery easy website to use . Filled my tyres with summer air super fast and easy with its duel head design

Great bike!

What an amazing bike this is. Super quiet motor that you can barely hear, and the range from the battery is very very good. The bike is well made and the fitted mudguards being plastic are nice and sturdy and no annoying rattles like with metal ones. The display unit is simple and easy to use, and great paired up to your phone for detailed info and stats of all your rides. Very happy with this bike. Refined, well built and a pleasure to ride!

Really pleased with this bike. Delivered ontime and easy to set up.

O
Orbea Rise H20 Alloy
Owen Basara-Hamilton
Orbea Rise H20

I purchased this 3 days before heading off to Morzine in the French Alps, Incredible and absolutely no regrets with this purchase, it took everything I threw at it!
Disappointingly the Manufacturers factory fit brake pads only lasted 145miles and to do more riding like this I’d definitely upgrade to twin pot brakes and the larger 203 Rotor size over the 180mm standard. The ride was good, the suspension was set up perfectly using the full travel (nearly) but not bottoming out, and the hill climbs were much more pleasant, I played around with the power curves and kinda got that wrong but a little help from the kind guys in the Orbea marquee in Les Gets soon sorted that too.

The only disappointment was the speed the brakes wore through, and whilst the Orbea guys changed them for me, they used my pads not theirs (on a brand new bike?) but obviously didn’t charge me for the pitstop.

Can’t wait for the next ride but after a little rest time