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Reviews: What our customers say about us

E-Bikeshop Reviews:
What Our Customers Say

Based on 1368 reviews
94%
(1292)
5%
(63)
1%
(12)
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(1)
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Great for 400 and 500 batteries.

Really good for Bosch batteries 400 and 500 good quality and great fit. Unfortunately my bike battery is 545 so didn’t fit. 😔

eMTB fun and easy riding

After just one week of riding my Orbea Wild FS M20 Carbon I’ve reignited the joy of being out on two wheels. Although I’m still getting a good work out, assistance from the motor means riding up hill is no longer a hard slog and accelerating out of corners has me grinning like a Cheshire Cat. Full suspension makes the ride so smooth and overall feeling is very stable. I’m really looking forward to longer rides, attacking jumps and some fast downhill action. Purchasing an eMTB has definitely been the right decision for me, each ride has me wanting more, it’s so much fun!

Nice

The bike is excellent all round
However I find the restriction of 15mph a nightmare on long journeys especially on the straights!
Would recommend bike but advise getting de restrictived

Great ebike+faultless set up and delivery

My second Scott Ebike and very pleased with improvements/upgrades in 4th generation Bosch power train and controls, although 2022 model was a joy to ride as well with 3rd generation Bosch.
First time I have bought a bike online and all went as planned - thank you EBIKESHOP. Would recommend👍

Cube Nuride.

Bought the Cube after reading lots of reviews and advice. Really pleased l did, the Bosch crank drive is so much better than the drive in the rear wheel of my other e-bike. So quiet and responsive. Love the hydraulic disc brakes too. Altogether a brilliant bike.

CUBE SLX 750 EASY

Very easy and comfortable to ride, great features ,brilliant battery life, fantastic on hills, all round it’s just a very good female bike . I did my research and this one just kept standing out . Very happy with my choice.

Not an easy install

I installed it but not used it in anger yet. I think the installation is robust but a bit more detail in the instruction may be helpful. The watched mechanism seems solid. To get the accurate adjustment of the straps, so the rubbers fit well is a fiddle. Overall it does seem a solid construct that can carry the 11 kgs. I just have to work out how any seals attach. I was also lucky to be able to fit a mud guard underneath but I have to see if a rattle will occur when cycling between the rack and the mudguard.

Superb Road Bike

The Moustache Samedi 28.3 is a beautifully constructed, quality e-bike. I have found the ride position, suspension and saddle combine to give a really comfortable ride. The Bosch system is powerful and runs very quietly. I like the simplicity of the hub gears and find the 5 speeds give an ample spread of options for most situations. I would definitely recommend this bike and the E Bike Shop who have been very helpful and provide a quick service.

Great product and great service

Probably the best purchase I have ever made!!

I've had my Trekking 3 for 7 months now and it has been a complete life-changer. My daily commute is a mere 7 miles and I was doing this by car mainly because of the hills involved. Knowing absolutely nothing about E-bikes, I researched the market for months and watched so many reviews but became totally confused as nothing really seemed to address my requirements. I simply wanted to get to work without having a cardiac arrest en-route! I didn't need to break the sound barrier or launch away from traffic lights like a Maserati. So I refined my requirements to suit me namely: Well-built bike, good quality motor and electrical components, ease of use and realistic hill-climbing capabilities. My Trekking 3 has it all. The Bosch motor is super-powerful, smooth, totally noise free and all controls fall easily to hand on the bluetooth connected controller. You really do feel the difference as you change power modes and gearing to suit your ride. On the flat I easily achieve 15 mph with minimal effort. On the (nasty) hill, between 9-12 mph. When I get to work, I want to turn around and do it all over again - it's that much fun.
I'm 66 years old next birthday, and my Haibike has made me feel like I'm 25 again. I love it...!!

g
Haibike AllMtn 4 (Alloy)
grahame seymour
Excellent fast service

This is how it went.chose the bike and paid on a Sunday,got despatch information on the Monday,bike arrives on the Tuesday all packaged up excellently.A few minor issues were resolved via email which were swiftly responded to.All in All a excellent quality service.
The bike was fully built up within 10 mins ready to ride.
HAIBIKE ALL MTN 4 so far so good no complaints at all 👍

Cube Kathmandu Hybrid EXC 750 2024 Easy

Looked high and low for this Ebike.bought it from Ebikeshop online and glad I did.from ordering it to receiving the bike was faultless never seen a bike so well packed would I recommend Ebikeshop most definitely I would.Big thanks to Ben & Alfie & Martin for responding quickly to my questions outstanding customer service 👏👍

Whole process faultless. Wish I had taken the plunge ages ago. Looking forward to getting a lot of use out of my Cube. So far it has been an eye-opener in the best sense.

Good for price

Easy to fit and very adjustable ..find for price

A pleasure to ride

This e bike is so comfortable to ride,it’s easy to use the gears and fab brakes.It makes steep climbs much easier with the help of the battery.

Essential Tool

If you want to do any maintenance or cleaning on your Performance CX, you have to have this tool to remove the chain ring guard. It needs a 1/2 inch ratchet to turn it, but it easy to use.

Handy eMTB parts supplier

Finding parts for e-bikes is challenging on normal bicycle supplier e-commerce websites. Very handy to find a specialist that caters to the growing e-bike market. Was able to easily find the part I needed. Even better that they're local to me. Only disappointment is that they don't have a walk-in showroom, and it's by appointment only.

Great parts

The part came and it was exactly what I needed the only drawback was how long it took to arrive

Orbea Gain D30i

Easy to order online, tremendous value (’23 model discounted by £800), bike arrived well packaged and straightforward to put together. I shouldn’t complain given the discount but my only gripe is having to pay £50 instead of £5 (rest of the country) for delivery as I live 30 miles past Aberdeen! I wouldn’t care but the courier was a day later than they said. Still happy to recommend E-Bikeshop.

Did the job

Took me 10 minutes to fit and re-assemble the drive. Works perfectly.

Green bomber

Cycle arrived safely packed, still too early to give a full review, but early thoughts are good. But observation the manual next to useless, thank god for YouTube

Shame

Would have given 5 stars but delivery company hopeless delivered to wrong address !

Power cable

Yes works well, had to buy as the cable that came with my Cube bike was a 2 pin plug, great service was dispatched very quickly

Replacement for my giant fathom pro

Been out for 3 outings so far better all round than my giant had nothing but problems with the giant which is still sitting waiting for parts been 2 weeks in the shop
Had a fast down hill rough trail ride bike handled really good so here’s hoping all goes well